Bitrix24
Contact Center
Free helpdesk and contact center
Communicate with your clients in real time via live chat, email, phone, social network or messenger.
Free live chat for your site
Outstanding real time assistance tools that keep customers happy and coming back for your goods or services.
- Live support widget
- Classic helpdesk
- Multichannel contact center
Social networks and messengers
Customer engagement tools for Facebook, Messenger, Instagram, Skype, Telegram, Viber and other popular messengers and social networks.
Email, SMS and telephony
Classic contact center and helpdesk software tools for classic customer communication channels, such as email, phone and text messaging.
- Many channels, one contact center
- Queueing and routing rules
- Contact center reports
- Marketing and sales
CRM and marketing automation
Full-featured customer relationship management platform under the hood. Quotes, invoicing, email marketing, sales management and more.
- CRM for sales teams
- Multichannel CRM for marketing
- Free customer contact center
- Quotes and invoices inside CRM
- CRM with task and project management
- Online PBX and VoIP telephony
