Bitrix24
Contact Center
Free helpdesk and contact center
Communicate with your clients in real time via live chat, email, phone, social network or messenger.
![Bitrix 24 Free live chat for your site](/media/en/first_bit/img/bx_cc_1.jpg)
Free live chat for your site
Outstanding real time assistance tools that keep customers happy and coming back for your goods or services.
- Live support widget
- Classic helpdesk
- Multichannel contact center
Social networks and messengers
Customer engagement tools for Facebook, Messenger, Instagram, Skype, Telegram, Viber and other popular messengers and social networks.
![Bitrix 24 Social networks and messengers](/media/en/first_bit/img/bx_cc_2.jpg)
![Bitrix 24 Email, SMS and telephony](/media/en/first_bit/img/bx_cc_3.jpg)
Email, SMS and telephony
Classic contact center and helpdesk software tools for classic customer communication channels, such as email, phone and text messaging.
- Many channels, one contact center
- Queueing and routing rules
- Contact center reports
- Marketing and sales
CRM and marketing automation
Full-featured customer relationship management platform under the hood. Quotes, invoicing, email marketing, sales management and more.
- CRM for sales teams
- Multichannel CRM for marketing
- Free customer contact center
- Quotes and invoices inside CRM
- CRM with task and project management
- Online PBX and VoIP telephony
![Bitrix 24 CRM and marketing automation](/media/en/first_bit/img/bx_cc_4.jpg)